Exceptional Airline Products via NDC
The go-to-tool for accessing NDC content
Book and Manage
SPRK is a leading browser-based sales and servicing platform that enables travel professionals to access and book offers directly from airlines
SPRK provides travel professionals with a full suite of features and functionality that can be used to discover and book NDC-aligned flights and ancillary products directly from the airlines reservation system of FLX Open Connect airline customers.
Used by thousands of agents worldwide in multiple languages, SPRK has become the go-to-tool for NDC content.
Retrieve new products, special fares, bundles, and other NDC content
Delight customers with differentiated and dynamic NDC content from airline partner(s)
NDC content can include ancillary products (e.g. premium seat selection, increased baggage allowance, security fast-track) and ancillary bundles, in addition to special fares, fare brands, and corporate offers
Get started on Day One
Get started with little or no retraining as SPRK is intuitive and easy to use
As SPRK is run from an internet browser, it eliminates the need for complex software installation or configuration
In addition to comprehensive user guides, support services are available 24/7
It’s a one-stop-shop for selling and servicing NDC offers/orders
Shop, order, pay, service, and more with SPRK
Benefit from leading-edge features such as rich media for a more transparent shopping experience and Duty of Care to support travelers in times of disruption
Leverage dynamic workflows and optional services that are unique to each airline
See all fare families and bundled fares on a single screen
Take advantage of NDC’s robust capabilities with SPRK’s support for both voluntary and involuntary changes, as well as streamlined workflows for servicing an order
Receive daily sales reports and back-office feeds
Relax, it’s future-proof
SPRK provides industry-level standardization as it’s powered by Farelogix using NDC APIs that are IATA Level 4 capable
Take advantage of new features that are released monthly
Use SPRK on all major browsers from a PC or tablet
Get Access to SPRK
SPRK is only available to travel sellers that have agreements with Farelogix Open Connect/NDC airlines
Please contact your local airline sales representative for more information on how to get started with SPRK.
